14+ years overall, with 8+ years of solid hands-on technical EUC experience

Location: Trivandrum / Chennai / Hyderabad

Job Description

• Manage end-to-end EUC / Digital Workplace service delivery with strong technical ownership.

• Strong overall understanding of EUC architecture, with deep expertise in at least 2 core EUC technologies/domains.

• Provide technical leadership across areas such as Intune, SCCM/MECM, AVD, Citrix, Windows, Active Directory, Entra ID, Microsoft 365, Autopilot and Endpoint Security.

• Lead technical teams, manage escalations and ensure adherence to SLA, KPI and service quality targets.

• Drive EUC transformation, automation, modernization and continuous improvement initiatives.

• Manage client stakeholders, vendors and senior technical teams with exceptional communication and presentation skills.

• Conduct service reviews, governance meetings and performance reporting.





• Mentor technical teams and drive technical upskilling and capability development. Required Skills

• 14+ years of overall IT experience with 8+ years of hands-on EUC technical experience.

• SME/SRE-level technical depth with delivery/service management experience.

• Solid understanding of EUC / Digital Workplace architecture.

• Expertise in 2 or more core EUC skill areas.

• Strong experience in technical delivery, team management and client handling.

• Good understanding of ITIL, SLA/KPI management and ITSM processes. • Exceptional communication, stakeholder management and problem-solving skills.

• Strong experience in EUC transformation, automation and modernization.

Delivery Manaagement, EUC

📌 Delivery Manager-EUC (Chennai)
🏢 UST
📍 Chennai