This role is for one of Weekday’s clients
Salary range: Rs 1500000 - Rs 2000000 (ie INR 15 - 20 LPA)

Min Experience: 7+ years
Location: Hyderabad
JobType: full-time

We are seeking a Product Analyst to support delivery of customer-facing and internal product initiatives across digital sales, CRM, and automotive service operations (Fixed Ops). This role partners closely with Product Managers, Engineering, Design, and Operations to translate complex business and customer needs into clear requirements, executable plans, and shipped outcomes.

This role is ideal for someone who understands how vehicles, service operations, and digital systems intersect—and who enjoys clarifying ambiguity, connecting systems, and helping teams move faster with confidence.

Requirements

What You’ll Do

Product & Delivery Execution
- Partner with Product Managers to translate strategy into clear PRDs, user stories, and acceptance criteria.
- Support backlog refinement, sprint planning, and dependency alignment in an Agile delivery environment.




- Help teams move efficiently from problem definition to execution by clarifying scope, constraints, and success metrics.

Customer Experience & Automotive Service Journeys
- Map end-to-end customer journeys across digital sales, ownership lifecycle, and automotive service (Fixed Ops) experiences.
- Support initiatives spanning:
- Service scheduling and appointment flows
- Repair order lifecycle and status visibility
- Roadside assistance and service communications
- Customer notifications across calls, SMS, email, and in-app channels
- Identify friction points using journey mapping, operational insights, and customer feedback, with a solid understanding of service operations realities.

CRM, Salesforce & Systems Enablement
- Support initiatives across Salesforce CRM (Sales, Service, Revenue Cloud / CPQ) and related platforms.
- Analyze current-state workflows, data models, and configurations to recommend improvements that enhance service efficien

📌 Senior Product Analyst (Hyderabad)
🏢 Weekday AI
📍 Hyderabad