Description
Responsibilities:
Account objectives & forecast:
- Participate in setting detailed quantified objectives and developing detailed plans
(including new opportunities).

Execution: account and relationship:
- Accomplish measures and report performance against assigned objectives of targeted accounts.
- Accomplish measures and report performance against assigned objectives of targeted accounts.
- Identify growth/ profitability improvement opportunities (using CRM opportunity management functionality) and advance the relationships with customers in order to fully capture them.
- Introduce current products and new solutions to the customers.
- Apply the pricing policy vis-a- vis the assigned accounts.

Sales forecast:
- Develop accurate forecasts of current and prospective customers.

Customer intimacy and needs understanding:
- Establish and nurture relationship with assigned customers (management, purchasing, R&D;).
- Understand customers' needs (including Technical) test potential ideas and solutions and collaborate with technical services to better serve customers.




- Gather valuable information about the market and competitors from customers and convey all necessary where appropriate.
- Collect and document (via CRM) customer knowledge and gather customer needs and feedback (including visit and call reports).
- Ensure link and communication to other functions (Marketing, Technical Service, Customer Service, R&D;, operations) and collaborate with other functions on topics related to the customer when relevant.

Requirements:
- B.Tech/B.E. Ceramics/Metallurgy/Chemical/Civil/Material Science with minimum 5-year experience in handling Sales functions.
- Knowledge of Steel and Refractory Industries.
- Knowledge of manufacturing process, refractory products and application of products.

Preferred:
Interpersonal Skills:
- Ability to work with teams and lead decision-making processes in a team environment.
- Excellent interpersonal communication and listening ability.

📌 Deputy Sales Manager (Nagpur)
🏢 Calderys Group
📍 Nagpur