11 Sep
|
EarlySalary Services
|
Pune
11 Sep
EarlySalary Services
Pune
Role Overview:
The Assistant Account Manager will support the Key Account Manager (KAM) in driving business growth through the DSA channel. This role involves managing day-to-day operations, coordinating with DSAs, and ensuring smooth execution of strategies to achieve revenue and performance targets.
Key Responsibilities :
i.Operational Support: Assist KAM in managing the DSA portfolio and achieving targets. Monitor daily lead flow, eligibility rates, and loan disbursal performance.
ii.Stakeholder Coordination: Liaise between DSAs and internal teams to resolve issues. Strengthen relationships with DSA partners to boost engagement.
iii.Performance Tracking: Track metrics like eligibility rates, ATS, and approval-to-disbursal conversions.
iv.Provide performance updates and reports to the KAM.
v.Market Analysis: Gather insights on competitors and identify process improvement opportunities.
vi.Process Optimization:
Streamline digital journeys for DSAs and customers. Address DSA experience gaps with actionable solutions.
vii.Facilitate onboarding and training of current DSAs.
viii.Educate DSAs on policies, products, and process updates.
Preference & Qualification:
i.Eligibility for application is limited to individuals at Bands 1 and 2
ii.Employees must have completed one year with Fibe.
iii.Applicants must have fulfilled a minimum of one year in their current role.
iv.Candidates should not have been on a performance development plan (PDP) or issued a warning letter within the past year.
v.Prior to applying for the position, please notify your reporting manager.
vi.Excellent communication skills (written & oral)
vii.Graduation Compulsory.
📌 Executive (Pune)
🏢 EarlySalary Services
📍 Pune