11 Sep
|
Lam Research
|
India
11 Sep
Lam Research
India
The group you’ll be a part of
Direct Field Service
The impact you’ll make
As a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.
What you’ll do
- Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.
- Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions.
- Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
- Maintain records and reports to coordinate activities between Lam and the customer.
- Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.
- Transparently discuss opportunities and challenges with customer to increase trust.
- Update customer on status of Lam tools as needed.
Who we’re looking for
Minimum Qualifications:
- Diploma or Bachelor’s degree in Electronics, Engineering, or related field with 2+ years of experience; or equivalent work experience.
- Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
- Able to work in a clean room workplace while wearing personal protective safety equipment, or cleanroom suit.
- Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.
- Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts includ
📌 Field Service Engineer 2 (India)
🏢 Lam Research
📍 India