Job Description
Key Responsibilities
- Prepare and update periodic CRM & Loyalty MIS (campaign tracker update, CRM KPI update, points issuance/redemption)
- Handle billing & reconciliation activities using SAP (points reconciliation, partner invoices, vendor billing files, exception checks)
- Support urgent data crunching for brands and leadership (performance cuts, ad-hoc views using existing BI tool)
- Build and maintain basic Power BI / Excel dashboards for internal use
- Coordinate with Finance, IT, Loyalty Platform partners and Brand CRM teams for data and reports
📌 Campaign Management (Mumbai)
🏢 Metro Brands
📍 Mumbai
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