- Must have Work Exp. 6-8 yrs. with Banks /NBFC and dealing in LAP Products
- Positive client servicing skills
- Relationship Management/Business Development/Sales/Recruitment/Cross-sell/Channel Recruitment
- Good financial analytical skills, communication skills
- Age between 32 – 40 years
- Must have managed team for developing sizeable micro-mortgage business for minimum 3 – 5 years
- Responsible for expanding business volumes of mortgage lending in the location, manage client database and tap them through team of Sales managers
- Identify business growth opportunities across locations build direct channel, new client acquisition, strategies tap growth opportunities to achieve business
- Monitor client servicing matrix, develop relationship management programmes and motive Sales Managers and channel partners to display high level of client servicing standards
- Support the Credit and review by supervising the preparation of loan proposal and documentation to ensure controlled operations at locations.
- Guide and develop Sales managers to facilitate better customer acquisition, retention and support and help them achieve superior performance standards
- Achieving NII & PL targets by aligning sales action with business plans
- Monitor and support the recovery of NPA from relevant customers.
- Identifying proactive flag off and monitor delinquent cases closely for region and make effort for collection of dues
Retain and manage existing customers through faster TAT , effective query resolution and proactive client servicing