Mangalam Information Technologies is a leading Business Process Management and IT Company having presence in USA and India offering wide range of outsourcing services to the international fortune 500 companies requires talented individuals to join the team. We are expertise in Healthcare Database Management, Data Processing and Data Capturing, Electronic Data Discovery Process, Medical Summary, Medical Records Organizing & Indexing and other outsourcing processes.

Post: Associate

Educational Qualifications: Any graduate / Undergraduate

Role Overview:
Job Responsibilities:
1. Outbound calls & Inbound calls to the clients for Records Retrievals or facility

2. Calling the insurance carriers based on the appointment received by the clients.

3. Calling insurance companies to get the status.

4. Willing to work in any process pertaining to voice based on the requirement.

5.



Maintain the individual daily logs.

6. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.

7. Work cohesively in a team setting and assist team members to achieve shared goals.

8. Communication / Issue escalation to seniors if there is any in a timely manner.

Position: Associate / Customer Support (Night shift)

Shift Timing: 6:30 PM to 3:30 AM

Key Benefits:
5 Days Working

Meal Faculty

2500/Attendance Bonus

25000/- Retention bonus

30 Paid Leaves Annually

Certified as a "Great Place to Work"

Regards

Chandnai

Pay: ₹20,288.32 - ₹28,197.54 per month

Perks:
- Food provided
- Provident Fund

Work Location: In person

📌 Customer Support (Ahmedabad)
🏢 HR Consultant
📍 Ahmedabad