Experience: 1-3 Years

Role Overview:
Key Responsibilities:
Software Development & Zoho Ecosystem (80% KRA):
- Customize, automate, and integrate Zoho CRM, Zoho Books, Zoho Flow, and other Zoho apps with business processes.
- Define and implement SDLC best practices, ensuring structured design, development, and deployment.
- Manage a team of developers or external vendors to deliver scalable and secure solutions.
- Ensure proper code documentation, version control, and repository management (e.g., Git).
- Perform testing, debugging, and quality assurance before deployment.
- Collaborate with business teams to gather requirements, design workflows, and implement process automation.
- Maintain and enhance API integrations between Zoho apps and third-party platforms.
- Ensure data security, compliance, and role-based access across Zoho systems.
- Continuously explore and implement new Zoho features to improve operational efficiency.
- Conduct end-user training and adoption programs for recent Zoho solutions.

IT Infrastructure, Assets & Networking (20% KRA):




- Manage company IT assets (laptops, desktops, servers, mobiles, peripherals, etc.).
- Maintain and regularly update the IT asset inventory.
- Oversee secure company networks (LAN, WAN, Wi-Fi, VPN) and monitor bandwidth usage.
- Ensure data backup, disaster recovery, and business continuity are in place.
- Implement and enforce cybersecurity protocols (firewalls, antivirus, access control).
- Manage IT vendors, warranties, and licensing renewals.
- Provide IT helpdesk and user support for hardware/software issues.
- Document IT infrastructure, processes, and SOPs for future reference.

Key Skills & Competencies:
- Knowledge of Deluge scripting, API integration, and custom functions.
- Experience in managing SDLC and software teams.
- Solid understanding of IT infrastructure, networking, and cybersecurity basics.
- Strong problem-solving, leadership, and cross-functional collaboration skills.

Qualifications:
- Bachelo

📌 Zoho Developer (Mumbai)
🏢 NHN Solutions
📍 Mumbai