Key Responsibilities
- Make outbound calls to retailers, wholesalers, and prospective clients.
- Introduce and promote company jewellery collections and services.
- Generate current business leads and schedule appointments for the sales team.
- Maintain regular follow-up with existing and potential customers.
- Handle customer inquiries regarding products, rates, orders, and schemes.
- Maintain customer database and update call records regularly.
- Coordinate with sales and dispatch teams for order-related communication.
- Achieve daily and monthly calling and lead generation targets.
- Build strong customer relationships through professional communication.
- Collect market feedback and share updates with management.
Required Skills:
- Good communication and convincing skills.
- Basic knowledge of jewellery products and market preferred.
- Ability to handle customer calls professionally.
- Knowledge of MS Excel and CRM/software is an advantage.
- Strong follow-up and coordination skills.
- Target-oriented and self-motivated attitude.
Qualification
- Graduate in any field.
Experience
- 0 to 2 years of experience in telemarketing, inside sales, or customer handling.
- Jewellery industry experience preferred.
Benefits:
- Health insurance
- Leave encashment
- Provident Fund