Key Responsibilities:
- Prepare Itineraries: Design customized holiday plans including accommodation, transport, activities, and sightseeing.
- Sell Holiday Packages: Suggest and sell travel packages suited to customer preferences and budget.
- Vendor Coordination: Liaise with hotels, transport providers, and tour operators for smooth service delivery.
- Manage Bookings: Ensure accurate and timely execution of all travel bookings.
- Customer Satisfaction: Address complaints and provide quick resolutions.
- Record Maintenance: Maintain detailed records of customer preferences and bookings for personalised service.
- Industry Awareness: Stay updated on travel trends and recommend innovative packages.
- Follow-up: Conduct post-sale follow-ups to gather feedback and ensure client satisfaction.
Qualifications:
- 1-3 years of experience in travel operations or holiday package sales.
- Strong communication and customer-handling skills.
- Proficiency in MS Office and travel booking software.
- Good knowledge of popular travel destinations and holiday packages.