Job Title: Inbound Voice Process
- Medical Emergency Response

Location: bangalore

Languages: excellent communication in english and one regional language

shift : Rotational shift, night shift will be work from home

Role Summary:
Key Responsibilities:
Handle inbound emergency alerts and calls from users

Assess patient condition, location, and urgency over the phone

Coordinate ambulance dispatch, tele-doctor support, and hospital admission

Make critical outbound calls to partners (ambulance, hospitals, TPAs)

Update cases accurately in the emergency response system

Stay calm, empathetic, and decisive under pressure

Eligibility:
Any graduate

Robust spoken English

Comfortable with night/weekend shifts (rotational)





Ability to think clearly in stressful situations

Stable internet, laptop, and quiet workspace (mandatory for remote role)

Pay: Up to ₹22,000.00 per month

Benefits:
- Health insurance
- Provident Fund

Education:
- Bachelor's (required)

Language:
- English (required)

Location:
- Marathahalli, Bengaluru, Karnataka (required)

Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

Work Location: In person

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