A Customer Care Executive is responsible for handling customer queries, complaints, and requests in a timely and qualified manner. They act as the first point of contact between the organization and its customers, ensuring a positive customer experience. The role involves providing accurate information about products or services, resolving issues efficiently, and maintaining customer satisfaction and loyalty.

Key Responsibilities
- Respond to customer inquiries promptly
- Resolve complaints and provide appropriate solutions
- Maintain detailed records of customer interactions
- Follow up with customers to ensure satisfaction
- Provide product/service information
- Escalate complex issues to higher authorities when necessary

Required Skills:
- Excellent communication and interpersonal skills
- Problem-solving ability
- Patience and empathy
- Basic computer knowledge
- Time management skills

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:
- Food provided
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Panchkula)
🏢 Arete Technologies India
📍 Panchkula