Company: Jai Jinender Polymers
Location: Delhi
Industry: Polymer Trading / Plastic Raw Materials

About the Role

Key Responsibilities
- Manage and update customer data in CRM software (Kit19 CRM)
- Convert trial orders and inquiries into active business opportunities
- Coordinate with buyers, sellers, and the sales team
- Maintain proper segregation of customer data (HDPE, LDPE, LLDPE, PP, CP, PVC, etc.)
- Track pending inquiries, quotations, payments, and order status
- Generate reports for lead conversion, customer engagement, and follow-ups
- Send regular broadcast messages and promotional updates to customers
- Maintain professional communication with existing and new clients
- Ensure no lead or inquiry remains unattended
- Support automation and CRM process improvement activities

Required Skills:
- Good communication skills in Hindi & English
- Basic knowledge of Excel, Google Sheets,



and CRM software
- Experience in telecalling/customer handling preferred
- Quick learner with good follow-up skills
- Ability to manage large customer databases
- Knowledge of polymer/plastic industry is an advantage

Qualification
- Graduate preferred
- 1-3 years experience in CRM, telecalling, sales coordination, or customer support

Salary
- Salary: As per experience + performance incentives
- Energetic and disciplined
- Strong follow-up mindset
- Comfortable handling 200+ customer interactions daily
- Able to work in a fast-paced trading environment

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
- Cell phone reimbursement

Work Location: In person

📌 CRM Executive (Shahdara)
🏢 JAI JINENDER POLYMERS
📍 Shahdara