Key Responsibilities:
Case Handling & Resolution
- Receive, log, and track cases (claims, service requests, escalations) in CRM/TPA systems.
- Ensure accurate documentation of case details, actions taken, and resolution status.
- Follow up with internal departments (medical, operations, finance) to expedite case closure.
- Knowledge of GIPSA tariff & packages
- Customer Interaction:
- Communicate with customers, hospitals, or partners to gather required information.
- Provide clear updates on case progress and expected timelines.
- Handle escalations empathetically and professionally.
Experience required:
- Experience: +2years of experience in Hospital and TPA Industry
Qualification:Graduation & Health insurance or TPA industry is mandatory
MS office knowledge is mandatory
Job Types: Full time, Permanent
Pay: ₹25,000.00 - ₹28,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
📌 Medical Billing Executive From Hospital (Gurugram)
🏢 Vidal Health Insurance TPA Private
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.