Key Responsibilities:
- Manage and generate Proforma Invoices accurately and timely
- Update and maintain Order Booking Forms (OBF):
- Ensure proper documentation and record management:
- Maintain and update the customer database regularly
- Handle customer complaints and grievance resolution efficiently
- Coordinate with internal teams for smooth order processing and issue resolution

Skills & Qualifications:
- Educational Qualification: Bachelor’s Degree (any stream)
- Experience:
- Prior experience in CRM / Customer Service role:
- Preferably from industrial or manufacturing background

Technical Skills:
- Proficient in MS Office Suite (Excel, Word, PowerPoint):
- Basic knowledge of CRM tools will be an added advantage

Core Competencies:
- Strong communication skills (written & verbal)
- Excellent problem-solving abilities:
- Customer-focused and solution-oriented mindset:
- Good organizational and multitasking skills

Job Types: Full time, Permanent

Pay: ₹25,000.00 - ₹50,000.00 per month

Work Location: In person

📌 CRM Executive (Dudu)
🏢 Sone India Group of Industries | Entertainment & Event |
📍 Dudu