JLL supports the Whole You, personally and professionally.
Title
Welcome Host/FOE
Business unit
Integrated Facilities Management
Reporting to
Assistant Workplace Manager / Experience Lead
Key stakeholders
Nil
Direct reports
Nil
Duties & responsibilities
- Greeting clients and setting a positive office atmosphere and assisting visitors in a skilled and friendly manner.
- Maintain office decorum - 3rd floor reception area, work café area and board room area.
- Managing and knowledgeable about handling visitor management system/process.
- Answering the phone, taking messages or calls to respective departments.
- Creating and maintaining updated documents and spreadsheets for stock/inventory when necessary.
- Recording meeting minutes and dictations when necessary.
- Scheduling and confirming appointments & meetings if any
- Assisting on requirements of SEZ’s entry process related to vendor material entry or office video shoot by vendors, challans and keep it securely.
- Events flower arrangements, JLL attendance, background verification




- Ensure that quality of the services is always maintained at highest levels and work on further improvements.
- Reports unsafe / abnormal conditions and unusual occurrences to the concerned team
- Received customer suggestion and make necessary improvements
- Implementation of EHS/HSSE initiatives in the site.
- Drive the EHS/HSSE compliance programme in the managed facility.
- Ensure Client and JLL EHS/HSSE requirements are full implemented and complied with.
- Identify Risk assessment and put controls and inform the line manager
- Incident management reporting to be done

Performance objectives
- Provide Superior Client Service (weighting 50%)
- Initiative or Process Improvement in Functional Area (weighting 40%)
- Personal and Professional Development (weighting 10%)

Key skills
- Excellent communication skills - written as well as listening
- Teamwork, Computer knowledge
- Experience in FM/software/hotel industry
- Customer se

📌 Business Support, Customer Service (Pune)
🏢 JLL
📍 Pune