Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.Toast is a cloud-based restaurant management platform built for the restaurant community. We help restaurants of all sizes operate more efficiently, increase revenue, and deliver better guest experiences. Our platform powers everything from point-of-sale and online ordering to payroll and payment processing for tens of thousands of restaurants across the US, Canada, and beyond.Toast is driven by building the restaurant platform that assists restaurants in adapting, gaining control, and returning to what they do best: building the businesses they love.

About This Roll

Account Operations Advisors on the Liens & Levies team play a critical role in protecting the integrity of Toast's financial operations. This team is responsible for reviewing, validating, and processing legal fund-withholding requests, including liens, levies,



and garnishments submitted by third parties against merchant accounts.As a Care Operations Advisor on the Liens & Levies team, you'll manage cases from intake to resolution: validating legal notices, placing holds on merchant accounts, communicating with merchants and agencies, coordinating on fund remittance, and processing releases. The work requires precision, sound judgment, and the ability to communicate clearly and empathetically with customers during what can be a stressful and confusing experience.You'll sit within Toast's Global Account Operations team in Bengaluru, working in close partnership with colleagues in the US across Collections, Legal, and Account Operations.

(Responsibilities)
- Review and assess incoming lien and levy requests from third-party claimants (e.g., government agencies, attorneys, creditors) to determine legitimacy, completeness, and legal compliance
- Process approved requests by placing holds on the appropriate merchant accoun

📌 Care Account Operations Advisor, Liens and Levies (Bengaluru)
🏢 Toast
📍 Bengaluru