We are looking for an experienced and customer-focused Restaurant Manager to oversee daily restaurant operations, manage staff, ensure excellent customer service, and maintain high standards of food quality, hygiene, and profitability.
Key Responsibilities
- Manage day-to-day restaurant operations
- Supervise and train restaurant staff
- Prepare staff schedules and duty rosters
- Ensure excellent customer service and guest satisfaction
- Handle customer complaints professionally
- Monitor food quality, cleanliness, and hygiene standards
- Manage inventory, stock, and supplier orders
- Control operational costs and improve profitability
- Ensure compliance with health and safety regulations
- Coordinate with kitchen and service teams
- Prepare daily/weekly sales and performance reports
- Maintain POS systems and cash handling procedures
Required Skills:
- Leadership and team management
- Robust communication and interpersonal skills
- Customer service orientation
- Problem-solving abilities
- Time management and multitasking
- Knowledge of food safety standards
- Basic financial and inventory management