Key Responsibilities:
- Provide accurate information about company services and products
- Resolve client issues and escalate complex cases when required
- Maintain client records and update CRM systems regularly
- Follow up with clients to ensure satisfaction and service quality
- Coordinate with internal departments to ensure timely service delivery
- Maintain professional relationships with existing clients
Required Skills & Qualifications:
- Excellent verbal and written communication skills
- Robust problem-solving and interpersonal skills
- Basic knowledge of MS Office and CRM software
- Ability to manage multiple clients and tasks simultaneously
- Customer-oriented mindset
- Graduate preferred (any stream)
Job Types: Full-time, Permanent, Fresher
Pay: ₹14,500.00 - ₹29,800.00 per month
Work Location: In person
📌 Client Support Executive (Dehradun)
🏢 Pearl Organisation
📍 Dehradun
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