Role Purpose: The Telecaller is responsible for connecting with prospective students and parents, generating interest in our courses, and scheduling counselling sessions. This role plays a key part in converting inquiries into admissions by maintaining consistent follow-ups and building rapport over calls.
Roles & Responsibilities
Lead Calling: Contact prospective students through outbound and inbound calls, explain course details, and generate interest in programs.
Target Achievement: Meet monthly admission targets and maintain daily call targets as assigned.
Reporting & Coordination: Update lead status in CRM/Excel, prepare daily activity reports, and coordinate with counsellors for lead conversion.
Qualifications & Skills
Bachelor’s degree (any stream).
0-2 years of experience (Freshers with robust communication skills are welcome).
Excellent verbal communication and persuasion skills.
Basic knowledge of MS Office and CRM systems.
Positive attitude, patience, and target-oriented mindset.
Employment Type: Full-Time
Work Location: On-campus / Office-based
Salary: ₹12,000 - ₹15,000 per month + Incentives
*In addition to telecaller role, we are also hiring for admission counsellor, career counsellor, field executive and sales coordinator.
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Paid time off
Work Location: In person
📌 Telecaller (Kochi)
🏢 Viswam College Of Management Studies
📍 Kochi
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