Key Responsibilities
- Manage and update customer data in the CRM system regularly.
- Coordinate with sales, logistics, and warehouse teams for order processing.
- Track POs, deliveries, GRN status, and payment follow-ups.
- Resolve customer queries, complaints, and escalations promptly.
- Maintain records of dispatch, POD, and invoices.
- Prepare daily/weekly MIS reports related to sales and order status.
- Monitor pending orders and ensure timely closures.
- Maintain strong relationships with distributors, retailers, and key accounts.
Required Skills:
- Valuable communication and coordination skills.
- Strong follow-up and problem-solving ability.
- Proficiency in MS Excel and CRM software.
- Basic knowledge of supply chain and logistics processes.
- Attention to detail and ability to manage multiple tasks.
Preffered
- Bachelor’s degree in Business Administration, Commerce, or related field.
- Married females around 30 to 35 age group will preffered
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement