11 Sep
|
INK IN CAPS
|
Mumbai
11 Sep
INK IN CAPS
Mumbai
Client Servicing Executive
About V-Estate
V-Estate is a tech-enabled platform transforming how real estate projects are showcased, sold, and experienced. We work with some of India’s leading developers to build immersive 3D digital walkthroughs, interactive sales centers, and virtual tools that bring projects to life before they’re even built.
We’re expanding our client servicing team to support growing demand and deliver seamless, high-quality execution.
Role Objective
As a Client Servicing Executive, you will play a key role in ensuring smooth coordination across clients and internal teams. From onboarding recent projects to quality checks, status tracking, and review management — you’ll drive communication, ownership, and attention to detail across every stage of the client journey.
This is a fast-paced, detail-heavy role that requires structured thinking, strong communication, and a bias for problem-solving.
Key Responsibilities
- Act as the client’s main point of contact during onboarding, production, and review stages
- Review and organize project assets (CADs,
reference files, design data) received from clients
- Collaborate with 3D design, UI, software, and tech teams to align on delivery goals
- Track and close internal queries, feedback loops, and version control cycles
- Schedule and lead feedback calls with clients; capture notes and share clear actionables
- Conduct thorough QC checks across design, walkthroughs, and software modules
- Maintain project trackers, delivery timelines, SOW references, and approval logs
- Provide hands-on support for demos, client presentations, or live walkthroughs if needed
- Ensure communication is always clear, timely, and empathetic — internally and externally
You’re a Great Fit If You:
- Have 2 years of experience in client servicing, project coordination, or operations
- Are highly organized, responsive, and comfortable juggling multiple deadlines
- Have a working understanding of digital projects, design workflo
📌 Client Servicing Executive (Mumbai)
🏢 INK IN CAPS
📍 Mumbai