Business Bay, Plot no. 04, Sector 6, Dronagiri, 400707.
(10 Mins from Nhava Seva Railway Station)
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Key Responsibilities1) Calling & Customer Engagement
- Make outbound + inbound calls to prospective customers based on company-provided leads
- Clearly explain real estate projects and offerings (location, pricing range, amenities, benefits, etc.)
- Maintain professional and confident communication throughout the customer journey
2) Lead Qualification
- Qualify leads by capturing key details:
- Budget
- Preferred location
- Requirement type (Investment / End use)
- Timeline for purchase
- Categorize leads as Hot / Warm / Cold and ensure proper follow-up priority
3) Follow-up & Multi-Channel Communication
- Ensure timely follow-ups with strong discipline (no missed follow-ups)
- Ensure complete conversation logs are maintained for every follow-up
4) Fixing Meetings / Site Visits
- Fix meetings/site visits with customers and coordinate with the sales manager/team
- Confirm appointment:
- 1 day before:
- 2-3 hours before meeting:
- Ensure customer attendance and reduce no-show rate
5) Objection Handling
- Handle customer objections politely and confidently (price, location, timing, trust, etc.)
- Maintain consistency in follow-ups and customer conversion approach
- Stay calm and motivated despite rejections