Customer Support Associate (Vadodara)

Customer Support Associate (Vadodara)

11 Sep
|
Aarya SoftEx
|
Vadodara

11 Sep

Aarya SoftEx

Vadodara

Job description:
Understand customer issues and troubleshoot software/product-related problems

Assist customers with product setup, configuration, and usage

Log, track, and follow up on support tickets until resolution

Coordinate with development and QA teams for complex technical issues

Maintain documentation, FAQs, and knowledge base articles

Ensure adherence to SLA and response timelines

Provide product demos or walkthroughs when required

Positive communication skill in english.

Job Types: Full-time, fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Support Associate (Vadodara)
🏢 Aarya SoftEx
📍 Vadodara

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