At Aliens, we’re more than an art studio — we’re a community of storytellers, creators, and innovators. Renowned for our artistry and professionalism, we craft deeply personal experiences that go beyond design and aesthetics. Every project we take on is a fusion of creativity, emotion, and excellence — a chance to make art that truly connects with people.
Role Summary
As a Sales Executive, you'll be the first point of contact for high-intent tattoo inquiries. Your role is to guide potential clients through their journey — from enquiry to consultation and final booking — ensuring a seamless and high-converting sales experience.
Mandatory : Fluent in English
Key Responsibilities
- Lead Management: Handle all inbound and outbound leads across calls, chats, and CRM systems.
- Sales Execution: Convert enquiries into booked consultations and close high-value deals.
- CRM & Dialler Usage: Work efficiently on Zoho CRM and Ozonetel dialler to manage follow-ups and call targets.
- Consultation Scheduling: Book, confirm,
and follow up on consultation appointments.
- Client Engagement: Deliver an exceptional client experience aligned with Aliens Tattoo’s values.
- Retention Sales: Upsell, cross-sell, and secure repeat business from existing clients.
- Coordination: Work closely with studio managers and tattoo artists to ensure smooth handovers.
- Reporting & QA: Maintain clean CRM data, meet daily reporting standards, and implement QA feedback.
What Success Looks Like
- High lead-to-consultation and consultation-to-sale conversion rates
- Consistently meeting or exceeding monthly sales targets
- Maintaining excellent QA scores and client satisfaction (NPS)
- Zero overdue follow-ups and clean CRM hygiene
Key Skills & Competencies
- Strong communication and persuasive sales skills
- CRM (Zoho), dialler (Ozonetel), and chat platform (Gupshup) proficiency
- Goal-driven and self-motivated with a robust sense of ownership
- Ability to handl
📌 Sales Executive (Malad West)
🏢 Aliens Art
📍 Malad West
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