Role Summary: Conducts training as per the defined levels for the assigned channel. manages and develops assigned trainers and TOs and manages and executes training schedules for the location.
B Organizational Relationships
Reports To
Cluster Training Manager
Supervises
Direct: Assigned trainers and TO’s
Indirect: IRDA Training Institutes in the zone
C Job Dimensions
Geographic Area Covered
Stakeholders Internal
City Heads Training, Trainers, Training Service Providers, Agency Managers, Regional Development Managers in their Zone
ø Bank Assurance: Level 1, Level 2, Level 3 and Level 4
ø Broking: Level 2 and Level 3
· Manage the local training resources and training schedule
· Manage & Develop assigned Trainers and TO’s on a day to day basis
Primary Responsibilities
· Delivering Induction Training and development workshop for New agents, New Generation premier Agents and existing Premier Agents to build their capabilities in selling skills to make them capable to prospect, Take new appointments, open current calls and close the call by handling objections.
· Delivering IRDA refresher Training with minimum 90% Pass%
· To announce monthly training schedules by the 5th of ever month
· To ensure training records are maintained and updated constantly
Risk
· Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.
E Skills Required
Technical
§ Training Skills and workshop delivery skill
§ Product knowledge
Behavioral
📌 Training Manager (Panaji)
🏢 TATA AIA LIFE INSURANCE
📍 Panaji
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