Description
Brief Job Description: -

The Opportunity to Order Global Process Improvement Manager is responsible for designing, optimizing, and automating the workstream workflows, ensuring that the O2C process supports efficiency, scalability, and customization for a complex global customer base. This role involves detailed process mapping, AI functionalities, implementation of process improvements across the value stream. The Prospect to Order Global Process Improvement Manager will also coordinate the formalization and documentation of a global and comprehensive Operating Model.

Responsibilities and Measurement Criteria with Time investment Needed on Each: -

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)
- Implement with Global Process Leaders and Regional Process Leaders Workstream strategy ensuring alignment between Strategy and Optimization / Transformation project
- Actively participate to process standardization, optimization and automation considering when required AI process enhancement element




- Develop comprehensive project plans, outlining scope, timelines, resource requirements, and deliverables. Execute projects with business partners (Global and Regional Process Leaders + SME) according to established plans, ensuring alignment with organizational objectives.
- Facilitate communication between project teams and stakeholders, providing regular updates on project progress, addressing concerns, and managing expectations throughout the project lifecycle and supporting actively the VOS workstream governance
- Identify and mitigate project risks, proactively addressing issues to prevent delays or roadblocks. Implement contingency plans as needed to ensure successful project outcomes.
- Establish key performance metrics and conduct regular assessments to ensure target outcomes are met.
- Formalize and document the workstream Operating Models (Policies, Processes including mapping and roles & res

📌 Sr. Bid Manager (Thane)
🏢 Vertiv Group
📍 Thane