Address-Plot no. B-3 to B-8 & A4, Located at Focal Point, Ludhiana, - 141010

Troubleshoot and resolve complex hardware and software issues on desktops, laptops, and other devices.
• Provide comprehensive IT support to users for a wide range of technical challenges.
• Oversee network performance, proactively identify and troubleshoot network problems, and
Ensure optimal functionality.
• Design, implement, and manage LAN and wireless networks to meet evolving business needs.
• Maintain a comprehensive IT asset inventory, including tracking utilization, depreciation, and lifecycle management.
• Conduct regular IT asset audits to ensure accurate records and optimal resource allocation.
• Manage IT-related inventory, ensuring e:icient issuance of hardware, software,



and accessories to users.
• Maintain the cleanliness and functionality of desktops and network racks.
• Install and configure software with organizational credentials, adhering to security best practices.
• Generate and manage IT-related reports to track progress, identify trends, and support data driven decision-making.
• Collaborate with cross-functional teams to continuously improve the IT infrastructure and Align it with business goals.
• Provide timely updates to senior management on critical IT issues and propose strategic changes to optimise operations.

📌 Desktop support Eng (Navi Mumbai)
🏢 3i Infotech
📍 Navi Mumbai