About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a agile environment with strong customer and partner networks.
Position summary:
Shift analyst owning end-to-end L1 triage across the security detection surface — cloud audit logs, Kubernetes/OpenShift, identity provider, WAF, container network-flow telemetry, infrastructure and PKI events — and L1 for PulseAI Managed Services: 24×7 monitoring of the PulseAI platform, OpenShift cluster and customer GPU infrastructure, acknowledgement within tier SLA, first-level diagnostics, and vendor case creation for confirmed hardware faults.
Key Roles & Responsibilities:
- Triage and investigate SIEM detections; correlate across log sources and enrich with threat intelligence.
- Execute approved containment steps (block requests, token disablement) under the L2/L3 authority matrix.
- Maintain alert-quality feedback: false-positive tagging and tuning suggestions into the detection backlog.
- Monitor PulseAI platform health — control plane, authentication/authorisation, tenancy and quota enforcement, admin interface/API, observability services — and OpenShift cluster health (nodes, operators, pods, storage) from the observability stack; acknowledge Severity 1–4 incidents within the customer's tier clocks (Sev 1 in 15–30 minutes).
- Perform first-level diagnostics on PulseAI, OpenShift and GPU-node alerts: review platform, control-plane and workload logs and Grafana panels, distinguish platform faults from hardware, network, storage or customer-workload issues, and classify severity per the SLA definitions.
- Detect and confirm hardware faults on GPU
📌 Security Analyst I (Pune)
🏢 Gruve
📍 Pune