About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR
payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.
Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of
technology.

Role Overview
We are looking for a Product Manager – Loyalty & AI Platforms who will lead the design, development, and scaling of next-generation loyalty, rewards, and engagement platforms powered by AI and advanced analytics.
The role requires strong expertise in loyalty program architecture, fintech integrations, merchant ecosystems, and AI-driven insights to build scalable solutions that help enterprises increase customer engagement, retention, and lifetime value.
The ideal candidate will bridge business strategy, product innovation, and AI capabilities
to build industry-leading loyalty platforms.

Key Responsibilities
Product Strategy & Roadmap
• Define and execute the product vision, roadmap,



and strategy for loyalty platforms including B2C, B2B, and Partner Loyalty (PRM/ERM).
• Identify market opportunities, customer pain points, and competitive gaps to build differentiated loyalty products.
• Drive development of AI-powered loyalty solutions including recommendation engines, predictive engagement, and agile rewards.
• Build scalable Pay with Points, Earn & Burn, Gamification, and Coalition Loyalty models.

Loyalty Platform Development
• Lead development of core loyalty capabilities such as:
o Points management engine
o Rewards catalogue
o Campaign management
o Tier & membership programs
o Cashback & vouchers
o Referral & gamification systems
o Partner & merchant integrations

• Design enterprise-grade loyalty architecture supporting:
o Real-time transactions
o Multi-tenant clients
o High-volume reward fulfillment
o API-based ecosystem integrations

AI-Driven Product Innovation
• Build and implement AI-powered

📌 Product Development_O (Noida)
🏢 One97 Communications
📍 Noida