Key responsibilities:
Manage a large number of inbound and outbound calls promptly
Follow call center scripts when handling different calls/issues
Identify customer needs, clarify information, research every issue, and provide relevant solutions to customers
Maintain regular follow-up with customers until the closure of overdue accounts
Skill(s) required
Effective Communication
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
have minimum 1 years of experience
are from Mumbai only
Other requirements
Solid data management and reporting (MS Excel) skills
Desired candidate profile - Telecallers for Resolution/Recovery Agency Operations, DRA (Debt Recovery Agent), Certified Telecallers (Experienced - male & female),
and without DRA - freshers & experienced up to 2 years (male & female)
Must have experience in collections
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 3,00,000 - 4,00,000 /year
Number of openings
20
About Medius Technologies Private Limited
We are an IT company based in Mumbai. We are a debt management & collection platform for banks & NBFCs.
Activity on Internshala
Hiring since June 2021
1768 prospects posted
16 candidates hired
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