Job Profile:

Senior Manager / Deputy General Manager – Warehouse & Logistics Operations (Domestic Market)

Reporting To: Head – Global Logistics & Distribution

Location: Ahmedabad, Mumbai

Purpose of the Role:

To lead and manage end-to-end warehousing, distribution, transportation, and inventory operations across the domestic market, ensuring optimum product availability, superior customer service levels, cost-effective logistics, efficient order fulfilment, inventory optimization, vendor performance management, and continuous process improvement in pharmaceutical Industry.

Key Responsibilities:

1. Warehouse & Distribution Management

- Lead end-to-end warehousing and distribution operations across domestic market
- Ensure timely dispatch and delivery of Finished Goods (FG) to CFA locations and distribution points.
- Monitor logistics performance through key metrics such as OTIF (On-Time In-Full), fill rate, dispatch adherence, and delivery turnaround time.
- Ensure product availability across all stocking locations to support uninterrupted market servicing.
- Select and manage transportation partners for primary and secondary distribution.
- Negotiate freight rates, transportation contracts, and service-level agreements.
- Monitor transporter performance, vehicle availability, transit lead times, and delivery compliance.
- Optimize route planning, vehicle utilization, freight costs, and transportation efficiency.

2. Vendor Management & Commercial Excellence

- Identify, evaluate, onboard, and manage logistics service providers, warehouse operators, and transport partners.
- Lead commercial negotiations to achieve cost optimization and improved service performance.
- Conduct periodic vendor performance reviews and implement corrective and improvement actions.
- Ensure compliance with contractual commitments and agreed service standards.
- Monitor inventory health and ensure optimum stock levels across warehouses, hubs, and CFA locations.




- Manage inventory replenishment through effective DRP (Distribution Requirement Planning) and deployment planning.
- Coordinate with Production, Demand, Planning, Sales, and Commercial teams to achieve targeted service levels.
- Coordinate dispatch planning based on sales forecasts and market demand.
- Maintain high inventory accuracy through adherence to FIFO/FEFO practices and inventory controls.
- Monitor KPIs related to inventory accuracy, damage control, dispatch turnaround time, and warehouse efficiency.

3. Cross-Functional Collaboration

- Work closely with Sales, Supply Chain, Planning, Manufacturing, Procurement, Finance, Commercial, and Quality teams.
- Align distribution plans with business demand and market requirements.
- Support recent product launches, promotional campaigns, and distribution initiatives.

4. MIS, Compliance & Continuous Improvement

- Develop logistics dashboards, management reports, and performance scorecards.
- Analyze logistics costs, warehouse productivity, inventory ageing, and service performance.
- Ensure compliance with company policies, SOPs, statutory requirements, and quality standards.
- Lead internal and external audits and ensure timely closure of audit observations.
- Drive digitization, automation, and continuous improvement initiatives across logistics operations.

Key Performance Indicators (KPIs)

- Logistics Cost as % of Sales
- Transportation Cost Reduction
- Freight Cost Savings
- OTIF (On-Time In-Full) Performance
- DRP & RSP Planning Effectiveness
- Inventory Accuracy and Cycle Count Compliance
- Warehouse Productivity & Space Utilization
- Vendor Performance Compliance
- SOP Compliance & Implementation
- Internal & External Audit Compliance

Educational Qualification

- Bachelor’s degree in engineering, Commerce, Supply Chain Management, Logistics, or related discipline.
- MBA / PGDM in Operations, Supply Chain Management, or Logistics preferred.

Experience

- 15–25 years of progressive experience in pharmaceutical Warehousing, Logistics, Distribution, and Supply Chain Management.

📌 Senior Manager (Ahmedabad)
🏢 Zydus Group
📍 Ahmedabad