Senior Account Manager – B2B Marketing Agency /n Location: Bangalore (On-site) /n Experience: 5–8 years /n Reporting to: Account Director / Business Director /n /n About Zensciences /n Zensciences is one of India’s largest independent B2B marketing agencies, working with global enterprises and quick-growth technology companies. We blend creativity, digital, advisory, and storytelling to help brands build relevance, reputation, and recall in complex B2B environments. /n At Zensciences, account management is not just servicing — it is leadership, problem solving, delivery ownership, and long-term relationship building. /n /n Role Purpose /n This role exists to ensure that enterprise accounts are managed with strong ownership, operational discipline, responsiveness, and contextual understanding. /n Success in this role looks like: /n /n

- strong client trust in enterprise marketing roles,

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- smoother delivery,

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- healthier account growth,

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- stronger team coordination,

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- and consistently high-quality output.

/n /n /n Key Responsibilities /n 1.

Enterprise

Marketing & Account Management /n /n

- Build and manage strong working relationships with client stakeholders across B2B accounts

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- Understand client business priorities, challenges, and marketing goals deeply

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- Act as a key point of coordination between clients and internal teams

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- Bring proactive thinking, recommendations, and contextual understanding into ongoing engagements

/n /n 2. Delivery & Operational Excellence /n /n

- Drive smooth day-to-day delivery across creative, digital, content, web, and campaign workstreams

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- Ensure timelines, quality standards, responsiveness, and operational expectations are consistently met

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- Improve delivery coordination, planning, reviews,



and communication across teams

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- Reduce operational gaps, rework, and workflow inefficiencies

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Business

Growth, Revenue & Account Health /n /n

- Meet revenue targets, support account growth through upsell opportunities

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- Maintain visibility into account health, delivery risks, workload planning, and operational priorities

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- Support business reviews, reporting, and internal planning discussions

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- Help ensure accounts operate efficiently and sustainably

/n /n 4. Team Coordination & Leadership /n /n

- Work closely with content, creative, digital, web, and production teams across projects

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- Coordinate workflows and priorities across multiple stakeholders and timelines

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- Mentor junior account managers or executives where required

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- Build a culture of ownership, responsiveness, collaboration, and accountability

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Problem

Solving & Communication /n /n

- Handle delivery challenges, escalations, and changing priorities calmly and proactively

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- Communicate clearly and effectively across clients, leadership, and internal teams

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- Balance speed, quality, and stakeholder expectations in fast-moving environments

/n /n /n Desired Skills & Experience /n /n

- 5–8 years of experience in account management, client servicing, or project leadership roles within agency or marketing environments

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- Strong understanding of B2B marketing and enterprise client environments

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- Experience managing integrated workstreams across content, creative, digital, web, and campaigns

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- Strong communication, coordination, and stakeholder management skills

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- High ownership mindset with strong operational thinking

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- Ability to manage multiple projects and priorities simultaneously

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- Calm under pressure and comfortable handling ambiguity

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📌 Senior Account ManagerB Marketing Agency (Bengaluru)
🏢 Zensciences
📍 Bengaluru