Job Title: Seller Support Executive
Location: Kharadi, Pune, Maharashtra
Employment Type: Full-Time
Salary: Up to ₹32,000 CTC per month
Working Days: 5.5 Days per Week
Shift: Rotational Shifts
Weekly Off: Rotational
Cab Facility: Both-side cab facility available, including odd-hour support
Job Summary
We are hiring Seller Support Executives for a large-scale Seller Support Process in Kharadi, Pune. The role involves handling seller queries, resolving account and platform-related concerns, and maintaining a high level of seller satisfaction while meeting quality and productivity targets.
Candidate EligibilityCandidates with E-commerce / Seller Support / Customer Service Experience
- Minimum B2 level communication skills.
- International and Domestic Customer Service experience accepted.
- E-commerce or Seller Support experience is preferred.
Candidates from Non-E-commerce Backgrounds
- Minimum B2+ level communication skills.
- International Customer Service experience is mandatory.
Key Responsibilities
- Handle seller queries and provide effective resolutions.
- Assist sellers with account-related concerns.
- Assist sellers with order-related issues.
- Support sellers with product and platform-related concerns.
- Maintain professional communication with sellers.
- Ensure seller satisfaction through effective query resolution.
- Follow process guidelines and standard operating procedures.
- Achieve assigned quality and productivity targets.
- Maintain accuracy and professionalism while handling seller interactions.
Interview Process HR Interview → Assessment/Test → Operations Round (Final)
Salary & Perks
- Salary up to ₹32,000 CTC per month.
- Both-side cab facility available.
- Cab facility includes support for odd-hour shifts.
- Opportunity to work in a large-scale Seller Support Process.
- Requirement is expected to remain active for approximately 3 months.
How to Apply Interested and eligible candidates can apply through Indeed and will be contacted regarding the interview process.
Contact: HR Nikita – (phone hidden)
Note: This opportunity is suitable for experienced Customer Service, Seller Support, E-commerce, International Customer Service, and relevant BPO candidates.
Pay: ₹25,000.00 - ₹32,000.00 per month
Work Location: In person
📌 Seller Support Executive (Kharadi)
🏢 VGMMM
📍 Kharadi