About Ownly

At OWNLY (Backed by Rapido) we’re on a mission to make food delivery simple, fair, and exactly what you ordered and nothing extra. Our team is built of problem-solvers, innovators, and doers, all working to make OWNLY the most trusted way to get your food without hidden charges or inflated prices and we’re just getting started. We connect customers to their favourite restaurants through our reliable delivery network, while helping restaurant partners keep more of what they earn.

As we grow, our focus remains the same: fair pricing, honest service, and a platform that respects everyone involved in the journey from kitchen to doorstep.

Key Responsibilities

- Design and deliver onboarding programs for new field sales executives.
- Conduct classroom, virtual, and on-the-job field training sessions.
- Coach sales representatives through market visits, ride-alongs, and real-time feedback.
- Train teams on product knowledge, sales techniques, objection handling, negotiation, and customer engagement.
- Ensure adherence to sales processes, SOPs, compliance, and company policies.
- Identify skill gaps through performance analysis and recommend targeted learning interventions.
- Develop and update training content, playbooks, SOPs, and learning materials.
- Evaluate training effectiveness through assessments, field observations,



and sales performance metrics.
- Collaborate with Sales Managers to improve team productivity and achieve business targets.
- Support current product launches and process changes through timely training programs.
- Track and report training completion, certification, and impact on key business metrics.

Key Performance Indicators (KPIs)

- New hire ramp-up time
- Training completion and certification rate
- Improvement in sales productivity and conversion
- Field coaching coverage
- Sales process adherence
- Reduction in quality/compliance issues
- Feedback score from trainees
- Time to productivity for new hires

Qualifications

- Bachelor's degree in Business, Marketing, or a related field.
- 3–5 years of experience in Sales Training, Learning & Development, or Field Sales.
- Experience in FMCG, E-commerce, Mobility, Retail, Telecom, or Startup environments is preferred.

Skills Required

- Strong facilitation and presentation skills
- Excellent communication and interpersonal abilities
- Coaching and mentoring capability
- Knowledge of adult learning principles
- Data analysis and performance coaching
- Content creation and SOP documentation
- Stakeholder management
- Proficiency in MS Office/Google Workspace and Learning Management Systems (preferred)

📌 Sales Trainer (Bengaluru)
🏢 Ownly
📍 Bengaluru