Team Lead Sales & Operations, ParaSafe

ParaSafe Paracoat Safety Solutions Pvt. Ltd.

Location: Gurugram (Udyog Vihar) office + field

Type: Full-time

Reports to: ParaSafe Lead (promoter)

Manages: Sales & operations team (2 management trainees at start, growing)

Compensation band: [to be confirmed]

Why this role exists

ParaSafe is the consumer road-safety brand of Paracoat Products a ~50-year Tier-1 automotive manufacturer whose components are in roughly 9 of 10 cars built in India. We make India's first AIS-072 ARAI Type-Approved child car seat, the Ridezzy two-wheeler child harness, and allied safety products, sold D2C, through retail, and into OEM channels.

The brand is moving from founder-led daily management to a professional operating team. This role owns the operating day the promoter steps back to strategy and OEM relationships; you run the engine and, above all, build and manage the people doing it.

We are explicit: management style is a primary selection criterion for this seat, not a soft preference.

What you'll own The operating rhythm

Run the daily model: morning ops block stock and warehouse review, QC scheduling, dispatch coordination, pipeline review; afternoon sales block field visits and outreach with the team.

Run the weekly review and the training loop: sales outreach is recorded; you review it with each person weekly, coach constructively, and run one training session a week.

¢ Own the operating calendar: launches, campaigns, school-programme activations and exhibition support land on time because you sequenced them.

People

¢ Manage the management-trainee cohort day to day: territory and account allocation, joint field visits, pipeline hygiene, development plans.

¢ Set the team's standards by example: how feedback is given, how mistakes are handled, how customers and juniors are spoken to.

¢ Support hiring as the team scales; onboard new joiners into the operating rhythm.

Operations

¢ Inventory oversight across Gurugram and Kolkata: cycle counts,



stock accuracy, reorder flags, slow-stock escalation.

¢ Incoming QC cadence for shipments of safety-critical product sampling, accept/reject discipline, quarantine-and-escalate on safety defects, records.

¢ Logistics and dispatch coordination with partners; service recovery on retailer escalations.

Commercial

¢ Own the B2B retail sales cadence: account plans per store, trial-to-repeat conversion, terms discipline within the models set by the promoter.

¢ Coordinate fulfilment for the OES channel led by group marketing; if you bring OES/OEM dealer-network capability yourself, this scope grows with you.

¢ Report weekly to the promoter: sales, stock, service, people with your reading, not just numbers.

What you won't own

¢ Brand strategy, pricing architecture and the five-year plan set by the promoter; you execute and feed back.

¢ OES account ownership led by a Paracoat group marketing resource; you coordinate fulfilment (unless scoped otherwise at offer).

¢ Creative production and paid-media buying owned by the marketing seats; you own the cadence they run on.

Competencies

Must-have

¢ People management that people stay for: you can give hard feedback without humiliation, run a team without raised voices or abusive language, and show us former team members who would work for you again. We check this see assessment.

¢ Field-sales team management: you have run people who sell in the field, with the discipline of reviews, pipelines and joint visits.

¢ Operational literacy: stock, warehouse, dispatch and QC hold no fear; you can read an Excel stock sheet and spot the problem.





¢ Communication in Hindi and English that works from a warehouse floor to an OEM meeting room.

¢ Structured weekly operating habits: reviews happen, on time, every time.

Strong plus

¢ OES / OEM dealer-network or auto-accessory channel experience (two-wheeler ecosystem especially) this materially raises the role's scope and value.

¢ Consumer durables, FMCG, baby-care or safety-category background.

¢ Experience standing up basic systems (CRM discipline, trackers, SOPs) in a young team.

Experience guide

47 years, of which at least 2 managing a team of 3+ (field or retail teams preferred). Category experience matters less than management evidence. We will trade years of experience for demonstrated people leadership; we will not trade the reverse.

How we'll assess you

¢ Management case: a live roleplay deliver difficult feedback to an underperforming but sincere trainee. We are watching how, not whether.

¢ Operations case: a realistic stock/QC/dispatch scenario with incomplete data and a deadline.

¢ Reference checks with former direct reports, not only managers. We will ask your juniors what it was like to work for you. If that sentence worries you, this is not your seat.

¢ Final conversation with the promoter on operating philosophy.

How we run this team read before applying

We build for the long term we want people who stay and grow, and we hire managers who make that likely. Sales here is relationship-building with retailers and institutions, not pressure selling; we measure return rates and trust, not just weekly numbers. Quality is everyone's responsibility the lead included.

No silos: design, product and sales are shared concerns. And non-negotiably: no abusive language, no public humiliation, no fear-based management. A brilliant operator with a toxic style will not be hired.

ParaSafe is an equal-prospect employer. We hire on competency and character.

📌 Sales Team Lead (Gurugram)
🏢 Paracoat Products
📍 Gurugram