Role & responsibilities a) Sales and Service Management

Oversee day-to-day sales and service activities, ensuring timely delivery and effective implementation of chemical treatment programs.

b) Business Development

Identify and engage potential customers to drive business growth and expand market presence.

c) Customer Base Knowledge

Maintain a strong understanding of the customer base, including operational needs, challenges, and expectations.

d) Reporting and Documentation

Prepare detailed service reports and performance summaries; submit timely documentation to customers and internal stakeholders.

e) Site Performance and KPI Management

Monitor and evaluate site performance; take corrective actions to maintain agreed Key Performance Indicators (KPIs).

f) Water Chemistry Expertise

Apply in-depth knowledge of water chemistry to troubleshoot issues, optimize chemical dosing, and improve treatment efficiency.

g) Operation Knowledge





Ensure proper functioning of critical equipment such as cooling towers, Boiler, RO, and other related instruments.

h) Monthly Reviews and Presentations

Prepare comprehensive monthly reports and review presentations to communicate site performance and improvement plans.

i) Customer Complaint Handling

Address and resolve customer complaints promptly and professionally to maintain high customer satisfaction.

j) Operational Oversight

Ensure smooth and uninterrupted chemical operations at the customer site through proactive service and coordination.

k) Customer Relationship Management

Build and maintain strong professional relationships with customers, demonstrating effective communication and problem-solving skills.

Preferred candidate profile

Perks and perks

📌 Sales & Service representative Nagpur
🏢 Qua Water Technologies
📍 Nagpur