11 Sep
|
Certnova
|
Indore
Job Title: Sales Executive –Training & Certification Department
Sales Experience: 0–2 Years Employment
Type: Full-Time Location: Indore / On-site Industry: EdTech / Professional Training & Certification About the Role We are looking for a motivated and result-oriented Sales Executive to join our Training & Certification business. The candidate will be responsible for generating leads, understanding customer requirements, explaining PMP training programs, following up with prospects, and converting leads into enrollments.
Key Responsibilities - Handle inbound and outbound calls with prospective customers.
- Generate and manage leads through calls, WhatsApp, email, and other channels.
- Understand prospects' career goals and recommend suitable PMP training programs.
- Explain course structure, perks, fees, batches, certification process, and other relevant details.
- Follow up regularly with interested prospects and maintain a healthy sales pipeline.
- Convert qualified leads into paid enrollments and achieve monthly sales targets.
- Maintain accurate lead and customer information in CRM/lead management systems.
- Handle customer queries and objections professionally.
- Coordinate with the training/operations team for successful student onboarding.
- Maintain daily call, follow-up, and sales reports.
- Build positive relationships with prospective and existing customers.
Requirements - Graduate in any discipline.
- 0–2 years of experience in sales, telecalling, EdTech, training, or certification sales preferred.
- Excellent communication and convincing skills.
- Comfortable speaking with customers over phone and WhatsApp.
- Target-oriented and self-motivated.
- Good negotiation and objection-handling skills.
- Basic knowledge of MS Office/Google Workspace and CRM tools.
- Prior experience in selling professional courses/certifications will be an advantage.
Key Performance
Indicators (KPIs) - Lead conversion rate - Monthly enrollments - Revenue generated - Follow-up efficiency - Daily calls and customer interactions - Customer engagement and retention Salary: As per experience and interview performance + Incentives Joining: Immediate / As per availability
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
Work Location: In person
📌 Sales executive or career counselor (Indore)
🏢 Certnova
📍 Indore