Sales Assistant (Delhi)

Sales Assistant (Delhi)

11 Sep
|
Shri Nath Wellness
|
Delhi

11 Sep

Shri Nath Wellness

Delhi

About BASI Pilates

BASI Pilates is a globally recognized Pilates education and training organization dedicated to providing high-quality Pilates education, instructor training, and movement experiences. We are committed to maintaining professional standards and delivering an exceptional experience to our clients and students.

Job Purpose The Sales Executive will be responsible for driving sales and revenue growth by generating leads, converting prospective clients, promoting Pilates programs and services, and maintaining strong relationships with existing and prospective clients.

The role requires a customer-focused, target-oriented professional with excellent communication and relationship-building skills.

Key Responsibilities

- Generate new leads through calls, walk-ins, referrals, social media, and other relevant channels.
- Respond promptly to enquiries from prospective clients and students.
- Understand customer requirements and recommend suitable Pilates programs, sessions, packages, or courses.
- Conduct follow-ups with leads and prospective clients to convert enquiries into sales.
- Achieve monthly and quarterly sales targets.
- Maintain and update the lead and customer database regularly.
- Schedule and coordinate consultations, trial sessions, and appointments.
- Build strong relationships with existing and potential clients.
- Explain program details, pricing, packages, offers, and terms clearly to customers.
- Handle customer queries and coordinate with the relevant internal teams for resolution.
- Maintain accurate records of sales, follow-ups, conversions, and customer interactions.
- Prepare regular sales reports and provide updates to the reporting manager.
- Identify opportunities for repeat sales,



renewals, upgrades, and referrals.
- Support promotional campaigns, events, workshops, and other business development activities.
- Maintain a professional and positive representation of BASI Pilates at all times.
- Follow company policies, procedures, and customer service standards.

Key Performance Indicators (KPIs)

- Monthly sales revenue achieved
- Lead-to-conversion ratio
- Number of qualified leads generated
- Number of follow-ups completed
- New client/student acquisition
- Renewal and repeat sales
- Customer satisfaction and retention
- Achievement of assigned sales targets

Required Skills & Competencies

- Excellent verbal and written communication skills.
- Strong sales and negotiation skills.
- Good interpersonal and relationship-management skills.
- Customer-oriented and service-focused approach.
- Strong follow-up and lead-conversion ability.
- Good convincing and presentation skills.
- Ability to work independently as well as part of a team.
- Target-driven and results-oriented mindset.
- Good organizational and time-management skills.
- Basic knowledge of MS Office / Google Workspace and CRM software.
- Professional appearance and positive attitude.

Educational Qualification

- Graduate in any discipline preferred.
- Diploma/certification in Sales, Marketing, Business Administration, or a related field will be an advantage.

Experience

- 1–3 years of experience in sales, business development, customer relationship management, fitness, wellness, hospitality, education, or a related industry preferred.

Freshers with solid communication and sales aptitude may also be considered. Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Sales Assistant (Delhi)
🏢 Shri Nath Wellness
📍 Delhi

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