11 Sep
|
Valiant Events
|
Rajkot
11 Sep
Valiant Events
Rajkot
Company Description Valiant Events is a luxury event management company specializing in the design, planning, and execution of exceptional private and corporate events. The team has delivered over 200+ wedding events, 75+ corporate events, and 25+ themed parties, showcasing deep expertise across diverse formats and client needs.
With a network of more than 1,000 associate vendors, including venues, hotels, resorts, decorators, artists, florists, caterers, fashion designers, and photographers, Valiant Events offers comprehensive end-to-end event solutions. The company has successfully managed events across 30+ national and international locations, giving team members exposure to a wide range of cultures, destinations, and client expectations.
Joining Valiant
Events means contributing to memorable, high-impact experiences in the luxury events space.
Role Description The RSVP Executive is a full time, on-site position based in Rajkot, responsible for managing guest confirmations and attendance for weddings, corporate functions, and themed events. In this role, the individual will handle guest communication through phone calls, messaging, and emails, maintain accurate RSVP and guest list records, and coordinate seating plans and special requests.
:
- To collect, organize, and maintain guest databases received from clients and internal teams.
- To verify guest information and ensure guest records are complete and updated.
- To coordinate with clients for guest list updates, additions, and modifications throughout the planning cycle.
- To initiate RSVP communication with guests through calls, messages, emails, or other approved communication channels.
- To track guest responses and maintain accurate RSVP status records.
- To follow up with pending guests and ensure timely response collection within defined timelines.
- To prepare and maintain RSVP trackers, guest confirmation reports, and attendance summaries.
- To coordinate guest travel requirements including flight details, train details, arrival schedules, and transportation arrangements whenever required.
- To coordinate guest accommodation requirements and share relevant information with hotels and hospitality partners.
- To communicate travel, stay, venue, itinerary, and event-related information to guests in a timely manner.
- To coordinate with hospitality partners, hotels, transportation vendors, and internal teams for smooth guest management.
- To monitor guest arrivals and share updates with relevant stakeholders during event execution.
- To support guest assistance requirements and coordinate resolutions for travel, accommodation, and hospitality-related concerns.
- To coordinate with Client Service, Decor, Entertainment, Operations, and Hospitality teams to ensure seamless guest experience delivery.
- To prepare guest reports, arrival reports, accommodation reports, and RSVP status updates for management and clients.
- To maintain accurate records of guest communications, confirmations, travel details, and hospitality arrangements.
- To maintain data security and confidentiality of guest information and ensure compliance with company policies, and live by the HR Policy.
Qualifications:
Education
Graduate in Hospitality, Event Management, Tourism, or a related field.
Experience
0-2 years in Hospitality Operations, Front Office or Guest Relations (Female Candidates Preferred)
Freshers with good communication and management skills are welcome
Technical Skills
Guest database management, RSVP tracking and reporting, Travel and accommodation, Documentation, Database management, MS Office and planning tools.
Interpersonal Skills
Communication skills, Relationship management, Attention to detail,
Problem-solving ability, Customer service orientation.
Managerial Skills
Planning, organization, Time management, Follow-up management, multitasking, Stakeholder coordination
📌 RSVP Executive (Rajkot)
🏢 Valiant Events
📍 Rajkot