Position: Restaurant Manager / Store Manager

Job Location: Bansal Plaza Mall, Bhopal, Madhya Pradesh

Industry: Hospitality (QSR)

Salary: CTC INR 27,000 – 35,000 per month

Basic :

We are seeking a detail-oriented, reliable, experienced QSR restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service.

Restaurant

Manager / Store Manager will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.

Job Responsibility:

· Managing food and beverage operations within budget and to the highest standards.

· Leading F&B; team by attracting, recruiting, training and appraising talented personnel.

· Manage all F&B; and day-to-day operations within budgeted guidelines and to the highest standards.

· Preserve excellent levels of internal and external customer service.

· Identify customers’ needs and respond proactively to all of their concerns.

· Establish targets, KPI’s, schedules, policies and procedures.

· Provide a two-way communication and nurture an ownership workplace with emphasis in motivation and teamwork.

· Comply with all health and safety regulations.

· Report on management regarding sales results and productivity.

· Proven food and beverage management experience.

· Working knowledge of various computer software programs (MS Office, restaurant management software, POS).





· Ability to spot and resolve problems efficiently.

· Communication and leadership skills.

· Up to date with food and beverages trends and best practices.

· Ability to manage personnel and meet financial targets.

· Guest-oriented and service-minded.

· Respond to customer complaints tactfully and professionally

· Maintain quality control for all food served in the QSR Restaurants.

· Analysed staff evaluations and feedback to improve the customer’s experience.

· Project future needs for goods, kitchen supplies, and cleaning products; order accordingly.

· Look for ways to cut waste and decrease operational costs.

· Generate weekly, monthly, and annual reports.

· Train current employees and provide on-going training for all staff.

· Strong working knowledge of food and beverage service.

· Ability to use restaurant management software.

· Strong leadership skills.

Required Experience, Skills and Qualifications:

· Degree /Diploma in Hospitality Management or Culinary Craft Course.

- Prior experience with Hospitality QSR service and relevant job roles.
- Good knowledge of CRM practices and systems.
- Customer-oriented attitude with professionalism.
- Strong multitasking, time management, and target achieving skills.
- Excellent communication and listening skills with good command over the English language.

Contact Details:

Mobile: (phone hidden) / (phone hidden)

Email: [email protected]

Pay: ₹27,000.00 - ₹35,000.00 per month

Benefits

- Flexible schedule
- Food provided
- Health insurance

Work Location: In person

📌 Restaurants Manager (Bhopal)
🏢 Bellona Hospitality services
📍 Bhopal