Responsible for managing front-desk operations, patient coordination, appointment scheduling, basic administrative activities, and assisting the doctor and clinic team in smooth day-to-day patient care and clinic operations.

Key Responsibilities Front Desk & Patient Coordination Welcome and assist patients in a qualified and courteous manner. Handle patient registration, appointments, check-in and check-out. Manage phone calls, WhatsApp enquiries and patient queries. Coordinate appointments and follow-ups with patients. Maintain patient records and ensure accurate documentation. Handle patient feedback and coordinate resolution of routine concerns.

Clinic Administration

Maintain daily OPD and appointment records. Prepare and maintain patient files, consent forms and treatment-related documentation. Coordinate with doctors, therapists, dentists and other clinic staff. Maintain records of daily collections, appointments and clinic activities. Assist in maintaining clinic schedules and workflow. Support inventory monitoring and inform the concerned person about stock requirements.

Clinical Assistance

Assist the doctor/clinical team during patient consultations and procedures as required. Ensure treatment rooms are prepared before procedures. Assist with basic patient preparation and post-treatment instructions. Ensure proper handling and filing of treatment records and consent forms. Follow clinic hygiene,



safety and infection-control protocols.

Patient Communication

Explain appointment procedures, clinic timings and basic pre/post-treatment instructions as directed by the doctor. Make follow-up calls/messages to patients. Maintain professional communication with patients and attendants. Support patient satisfaction and a positive clinic experience.

Additional Responsibilities

Assist with billing, receipts and basic cash/UPI coordination as assigned. Support daily opening and closing activities of the clinic. Maintain confidentiality of patient information and clinic records. Perform other administrative and coordination duties assigned by the doctor or clinic management.

Required

SkillsGood communication and interpersonal skills. Basic computer knowledge and MS Office skills. Good organizational and record-maintenance abilities. Patient-friendly and professional attitude. Ability to multitask and work in a clinical environment. Basic knowledge of appointment scheduling, billing and patient documentation.

Preferred Qualification

Graduate / Diploma / Healthcare-related qualification with relevant experience in a clinic, hospital, dental clinic, dermatology, aesthetic or healthcare setup.

Experience 0–3 years of experience in reception, clinic assistance, front-office operations, patient coordination or healthcare administration.

📌 Receptionist Cum Clinic Assistant (Noida)
🏢 Cosmodent Wellnesss
📍 Noida