We are urgently hiring Patient Callers for our growing US Healthcare process team. The ideal candidate must have prior experience in customer support, preferably in a US-based voice process.

Key Responsibilities:

- Handle inbound and outbound calls with US-based patients professionally and empathetically.

- Respond to patient queries related to their accounts, appointments, and billing details.

- Document detailed and accurate notes in patient accounts after every interaction.

- Resolve general inquiries and ensure a high level of patient satisfaction.

- Collaborate with internal teams to escalate and resolve complex issues.

Requirements:

- Minimum 1 year of experience in a customer care role, preferably in a US healthcare process.

- Candidates with AR Calling experience and excellent communication skills are also encouraged to apply.

- Robust verbal and written communication skills in English.

- Willingness to work in US night shifts.

- Ability to join immediately is highly desirable.

📌 Patient Caller (US Healthcare medical billing end To end process) (Coimbatore)
🏢 Rusan Medisys
📍 Coimbatore