11 Sep
|
Jyot India
|
Mumbai
Role Overview
We are looking for a proactive, organised, and communication-oriented Outreach & Coordination Executive to support our outreach activities and day-to-day coordination.
This is an entry-level role suited for someone who is confident in English communication, comfortable with emails and calls, good with Excel/data, and has the ability to take ownership of assigned tasks and follow them through to completion.
The role will work closely with the team to support outreach, database management, research, communication, reporting, and other coordination requirements.
Key Responsibilities
1. Outreach & Communication
- Draft and send qualified emails for outreach and follow-ups.
- Make calls and communicate confidently with prospective contacts.
- Follow up with leads/contacts through email and phone.
- Maintain professional and clear communication with external stakeholders.
- Assist in preparing outreach messages, communication templates, and pitches.
2. Data & Database Management
- Maintain and regularly update outreach databases and Excel/Google Sheets.
- Keep accurate records of calls, emails, follow-ups, responses, and other outreach activities.
- Extract, organise, and present relevant data whenever required.
- Ensure the team has a clear overview of daily activities, pending tasks, follow-ups, and outcomes.
- Maintain data accuracy and cleanliness across databases.
3. Research & Profile Identification
- Research companies, individuals, organisations, and relevant contacts based on assigned requirements.
- Find and compile relevant profiles and contact information.
- Support the team in creating prospect lists and identifying potential outreach opportunities.
- Conduct basic online research and present findings in an organised manner.
4. Task Coordination & Ownership
- Take ownership of assigned tasks and ensure timely completion.
- Proactively follow up when a task is pending or requires clarification.
- Communicate if something is not progressing and seek guidance on the next course of action.
- Keep the concerned team member updated on task status without requiring repeated follow-ups.
- Maintain a daily record of work completed, pending tasks, and next steps.
5. General Assistance
- Support the team with drafting, documentation, research, data extraction, and other basic coordination requirements.
- Assist in preparing reports, lists, trackers, and summaries as required.
- Take up new responsibilities and learn processes as the role evolves.
Key Skills & Competencies
Essential:
- Excellent spoken and written English.
- Strong communication and interpersonal skills.
- Comfortable making professional phone calls.
- Good email drafting and professional writing skills.
- Good working knowledge of Excel/Google Sheets.
- Strong organisational and data-management skills.
- Ability to research information online and present it systematically.
- Proactive approach with strong follow-up and ownership.
- Willingness to learn and take responsibility for varied tasks.
- Ability to understand instructions and independently follow through on assigned work.
Important: English communication and confidence in handling calls/emails will be a primary consideration for this role. Education & Experience
- Freshers are welcome to apply.
- 6 months–1 year of internship experience is preferred, especially in roles involving communication, sales, marketing, outreach, event management, administration, or coordination.
- Candidates with relevant experience in sales, marketing, event management, business development, or client coordination may be preferred.
- Candidates with 2–3 years of experience may also be considered if they are comfortable with the hands-on, execution-oriented nature of the role.
Preferred Background Candidates with internship or work exposure in the following areas would be particularly relevant:
- Event Management
- Sales / Business Development
- Marketing
- Outreach / Lead Generation
- Client Coordination
- Administration / Operations
Ideal Candidate We are looking for someone who:
- Is confident communicating in English.
- Is comfortable speaking to people over the phone.
- Is eager to learn and take on different kinds of responsibilities.
- Does not wait for repeated instructions and actively follows up on assigned work.
- Is comfortable working with data, spreadsheets, and databases.
- Is detail-oriented and organised.
- Can handle multiple small tasks while maintaining proper tracking.
- Has a “figure it out and follow through” attitude.
- Is comfortable working in an assistant/coordinator-type role and supporting the team across different requirements.
Work Style This role is best suited for an individual who enjoys being a hands-on support and execution partner to the team. The person may be involved in outreach, calls, emails, research, data management, tracking, and coordination depending on the day’s requirements.
The candidate should be comfortable with a dynamic role where priorities may change and should be willing to take ownership of tasks from start to finish.
Experience Level
Entry Level / Fresher
Preferred: 6 months–1 year of internship experience in a relevant field.
Pay: ₹16,520.26 - ₹20,000.00 per month
Application Question(s)
- How would you rate your English communication skills?
- Are you comfortable making professional phone calls to prospective contacts and following up with them?
- How would you rate your working knowledge of Excel/Google Sheets?
Work Location: In person
📌 Outreach & Coordination Executive (Mumbai)
🏢 Jyot India
📍 Mumbai