We are looking for Operations Executive to handle day-to-day client communication, follow-ups, documentation, and record maintenance. The ideal candidate should have good communication skills, basic knowledge of Excel, and the ability to follow up with clients professionally and consistently.
Key Responsibilities
- Follow up with clients through emails and phone calls
.
- Respond to client queries and coordinate with the internal team for resolutions.
- Track pending client requirements, requests, and follow-ups.
- Maintain and update Excel sheets, client records, and databases
.
- Prepare regular reports and status updates.
- Maintain proper records of emails, calls, and client communication.
- Coordinate with different departments to ensure timely completion of client requests.
- Keep track of important deadlines and follow-up schedules.
- Assist the team with general administrative and operational tasks
.
- Ensure all client-related information and documents are properly organized and updated.
Requirements
- Freshers are welcome to apply.
- Good verbal and written communication skills
.
- Basic knowledge of MS Excel and Microsoft Office
.
- Comfortable communicating with clients over email and phone
.
- Positive organizational and follow-up skills.
- Ability to maintain records accurately.
- Should be responsible, proactive, and willing to learn.
- Ability to work independently as well as with a team.
What We Offer
- Opportunity to work directly with clients and gain practical business experience.
- Learning and growth opportunities.
- Supportive and collaborative work environment.
- Opportunity for freshers to develop communication, client management, and operational skills