Walk-In Drive at TCS Gandhinagar hiring for Network Engineer! /n Role: Network Engineer /n Skill: Networking knowledge / Telecom knowledge /n Experience: 1 year to 5 years /n Job Location: Gandhinagar /n Shift: 24x7 shifts /n Interview Date: 12th Sep 2026, Saturday /n Entry Time: 10:00 AM to 12:30 PM /n Interview Location: Tata Consultancy Services Ltd, Garima Park, IT/ITES SEZ, DA IICT Road, Infocity, Gandhinagar, Gujarat /n Things to carry for interview: /n /n

- Candidates must carry a copy of their updated resume

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- It is mandatory to submit a valid copy of TCS application form during the drive

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- Please carry 2 Photocopies of original Aadhar or PAN card

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- Candidates must carry a passport size photo

/n /n Education: /n /n

- Minimum 15 years of regular, full-time education (10 + 2 + 3)

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- Full-time graduation with CCNA Certified

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- Must have completed 15 years of regular education

/n /n Must Have Skills: /n /n

- Good Communication and interpersonal skills

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- Experience in last mile access network and network elements routers

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- Good understanding of telecom processes

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- Basic understanding of telecom technologies such FTTB FTTN VDSL Copper

/n /n GPON etc. /n /n

- Exposure of working on Provisioning configuration of Telecom services

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- Readiness to work in shifts

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- Experience in the design, configuration and telecom systems, hardware and

/n /n software applications. /n /n

- Understanding of switching systems, cabling and fiber optics.

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- Knowledge of network topology

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- Cisco Platforms 78xx, 65xx, firewalls, routers, switches would be added

/n /n advantage /n /n

- LAN, WAN, WLAN infrastructures

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- Protocols: TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, VoIP

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- ATM, MPLS, Frame Relay, and Metro Ethernet





/n /n Valuable To Have Skills: /n • Perform configuration, turn-up and testing of managed services equipment /n for day 1 (Service Delivery) customer installations and day 2 (Service /n Assurance) support of existing customers. /n • Work with off-net providers to troubleshoot connectivity issues with /n circuits or vendor supplied Customer Premises Equipment (CPE). /n • Use various software systems and applications to effectively troubleshoot /n issues and equipment relating to underlying network connectivity, as well /n as to identify configuration and other related issues with managed services /n equipment. /n /n

- Train and mentor supported teams.

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- Collaborate with and foster relationships with internal and external

/n /n customers /n Process Specific Responsibilities: /n Networking knowledge / Telecom knowledge with CCNA certified. Basic understanding of telecom technologies such FTTB, FTTN, VDSL Copper /n GPON. /n Key Responsibilities: /n /n

- Handle customer enquiries through Voice, Email, and Chat channels

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- Resolve customer issues accurately and efficiently within defined timelines

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- Deliver high levels of customer satisfaction and First Contact Resolution (FCR)

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- Manage customer complaints and escalations with complete ownership

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- Maintain accurate records of customer interactions in internal systems

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- Meet quality, productivity, compliance,



and customer experience targets

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- Work directly with customers while adhering to project timelines and SLAs

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- Follow Agile ways of working and support continuous improvement initiatives

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- Collaborate with internal teams to ensure prompt issue resolution

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- Ensure adherence to organizational policies and customer service standards

/n /n Education: /n /n

- Bachelor's Degree with CCNA Certification

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- Minimum 15 years of regular education

/n /n Technical Skills: /n • Cisco Platforms 78xx, 65xx, firewalls, routers, switches would be added /n advantage /n /n

- LAN, WAN, WLAN infrastructures

/n

- Protocols: TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, VoIP

/n

- ATM, MPLS, Frame Relay, and Metro Ethernet

/n

- Understanding of switching systems, cabling and fiber optics

/n

- Basic understanding of telecom technologies such FTTB FTTN VDSL Copper

/n /n GPON etc. /n Soft Skills: /n • Use various software systems and applications to effectively troubleshoot /n issues and equipment relating to underlying network connectivity, as well /n as to identify configuration and other related issues with managed services /n equipment. /n • Collaborate with and foster relationships with internal and external /n customers. /n • Perform configuration, turn-up and testing of managed services equipment /n for day 1 (Service Delivery) customer installations and day 2 (Service /n Assurance) support of existing customers. /n Preferred Qualifications: /n /n

- 1-5 years of experience in Networking or Telecom

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- CCNA Certified

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- Prior experience in Network and Telecom Domain

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- Exposure to customer satisfaction and quality metrics

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📌 Network Engineer (Surat)
🏢 Tata Consultancy Services
📍 Surat