Job Purpose

This position is open with Bajaj Finance ltd.

To direct, control and supervise the support services at branch level to facilitate its success. Ensure free flow of communication and efficient use of resources throughout branches and play vital role for sourcing properties, handover to business, ensuring smooth functioning of day-to-day operations at branches including branches opening, security, housekeeping, employee welfare and smooth flow of other amenities. Essentially looking after implementation of necessary measures and policies at branch level in different capacities for administration and cost control to do its work.

Duties and Responsibilities

3.PRINCIPAL ACCOUNTABILITIES

(Accountabilities associated with the job)

Infrastructure

Property Sourcing

Documentation Legal Report Lease Deed

Landlord Scope of Works

Furnishing Works

Handover to Business

General Administration

Branch Maintenance

Workstation Allocation

General Stationery Procurement and Issuance

Branches Petty Cash

Vendor Management

Identification of suitable vendors

Fetching Quotes and negotiations

Vendor Code Creation

Annual Maintenance Contracts

Service Level Agreements

Facilities Management

Monitoring House Keeping Services

Serving Month end snacks

Deployment of Coffee Day Machine Micro Oven as per metrics

Repair Maintenance

Furniture Equipment Repairs

Periodic General Services for critical equipment

Security Management

Deployment of Security Guards

Monitoring CCTV IAS

People Management

Team Orientation Team Development

4.MAJOR CHALLENGES

(Challenges faced on an on-going basis in carrying out the job)

- Seat Shortage Issues
- Employee Parking issues Insufficient Parking Space and Improper Parking
- Customer Parking issues Police Complaints
- Customer nuisance easy access to working areas
- Vendor Support on Critical Equipment failure resolutions





- Landlords GST rental payments
- Vendor Bill Payments Huge delay in payments abrupt blockage of vendor codes by PE team
- No proper communication from HO on vendor payments and Purchase Order Generations

- Petty Cash Reimbursements
- IT Team Support on branch network printer issues
- Labour officials visits legal notices

- Electricity failure complaints
- Courier dispatch, delay in delivery non-delivery issues 5.DECISIONS

(Key decisions taken by job holder at his/her end)

- Suitable New Properties identification, shortlist and recommend

- Current Property Layout Modifications
- Additional furnishing works at new sites
- Additional Seats creation in existing premises

- Local Purchase using petty cash
- Electricity charges payment through landlords
- Housekeeping Security manpower replacements work schedule

- Housekeeping Security Agencies Changing

- Non-PO Repair Maintenance works through petty cash
- Branches requirements indent raising to concern teams / SPOC
- General Stationery Procurement through work store
- Local Vendor Identification and finalization

- Branches Closure Open during emergency
- Branches Floor Access restriction to employees, third parties and customers

- Parking space allotment
- Asset Transfer to other locations and scrapping

- Shredding unwanted documents from branches 6.INTERACTIONS

(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)

Internal Clients

Roles you need to interact with inside the organization to enable success in your day to day work

- Need to address Branch Emp

Required Qualifications and Experience Educational Qualifications a)Qualifications

Master of Business Administration (or) Master of Commerce (or) Master Of Arts (or) Master of Public Administration (or) Commerce Graduate (or) Arts Graduate b)Work Experience

Minimum 5 Years of Experience

📌 Manager - MFI Human Resources (Bengaluru)
🏢 Bajaj Finance
📍 Bengaluru