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Java L3 Support
Nagarro
Livefull-timeOn-site
Location
Bengaluru, Karnataka, India
Experience 2.5–4 years
Posted on
8 Sept 2026
Apply by 8 Oct 2026(28 days left)
Role at a glance
Openings
1
Experience 2.5–4 yrs
Salary
Confidential
Workplace
On-site
Eligibility
Open to all
Student status
Not specified
Location
Bengaluru, Karnataka, India
Categories
Database AdministratorInformation Technology (IT)Software Development
Skills Required AWSApache KafkaGitJavaKubernetesLinuxMicroservicesMySQLOracle Autonomous DatabaseSQL
Benefits & Facilities
Certificate / Experience Letter Laptop / Equipment Provided Stipend / Salary Training and Mentorship
/ Ai Overview Nagarro is actively seeking a highly skilled and experienced Java L3 Support Engineer to join our dynamic team in Bengaluru. This critical full time role involves providing expert technical support for business-critical applications, ensuring seamless operations and effective resolution of complex issues.
If you possess a strong background in Java/J2EE, cloud technologies like AWS, and robust database knowledge, you are encouraged to apply for this challenging Java L3 Support position.
As a key member of our support team, you will be instrumental in diagnosing, troubleshooting, and resolving high-priority incidents, while also contributing to preventative measures and system enhancements. This role requires a proactive approach, strong problem-solving capabilities, and a commitment to maintaining the highest standards of service reliability and performance.
Key Responsibilities
- Provide expert first-line technical support for business-critical applications, taking complete ownership of problem diagnosis, troubleshooting, and resolution.
- Analyze production incidents, perform necessary bug fixes, implement technical enhancements,
and conduct thorough Root Cause Analysis (RCA).
- Support complex applications built using Java/J2EE, AWS, Kubernetes, Microservices architecture, and PaaS environments.
- Proficiently write, understand, and troubleshoot complex SQL queries and stored procedures, particularly for data-related issues.
- Perform daily application, system, and database health checks across diverse production environments to ensure optimal performance.
- Monitor and manage business-critical batch workloads, real-time/interactive processing, and data transfer services.
- Collaborate closely with data analysts, business analysts, DBAs, and development teams to enhance and support production services effectively.
- Ensure strict compliance with established incident management and change management processes, including preparing and maintaining accurate incident documentation.
Requirements
- A minimum of 2.5 to 4 years of hands-on experience in Java/J2EE development and L3 application support within a production environment.
- Proven expertise with containerization and orchestration technologies, specifically Kubernetes (K8s), and cloud platforms like AWS.
- Strong working knowledge of Microservices Architecture and experience supporting such distributed systems.
- Demonstrable proficiency with relational databases, including Oracle and MySQL, and advanced skills in writing and troubleshooting SQL queries.
- Experience in a Production Support or Application Support environment, with a strong focus on complex troubleshooting and problem-solving.
- Familiarity with messaging systems such as Kafka and version control tools like Git.
- Ability to understand and support applications on UNIX/Linux operating systems and experience with scheduling tools like Control-M.
- Immediate to 30-day joiners are preferred for this Java L3 Support Engineer role.
What We Offer
- An opportunity to work with cutting-edge technologies and contribute to the stability and performance of critical business applications.
- A collaborative and supportive work environment that fosters continuous learning, professional growth, and skill development.
- Exposure to comprehensive incident, problem, and change management processes within a globally recognized organization.
- The chance to make a significant impact on operational efficiency and service excellence, driving real business value.
- A dynamic workplace in Bengaluru, offering a vibrant ecosystem for technology professionals.
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