The Sales Consultant (Outbound Process) is responsible for handling calls transferred from the Telemarketing (TM) team, engaging with qualified clients, and selling our services, including managing agreement signings. This role involves making outbound telemarketing calls using both dialer and manual resources, following pre-arranged scripting, and meeting sales targets. The ideal candidate will have extensive experience in outbound sales, specifically in the US market, and possess excellent communication skills.

Key Responsibilities: Handle calls transferred by the Telemarketing (TM) team. Engage with and qualify clients to sell services, managing the entire sales process including agreement signings. Make outbound telemarketing calls using both dialer and manual resources.

Sales Process

Adherence: Use pre-arranged scripting to conduct calls, ensuring adherence to filters and criteria. Follow the sales process diligently to achieve high conversion rates.

Client

Interaction and Follow-up: Build and maintain strong relationships with clients. Provide exceptional customer service and follow up with clients as necessary to ensure satisfaction. Performance and Reporting: Meet or exceed monthly sales targets and performance metrics

Qualifications: Education: Minimum 12th pass (high school diploma or equivalent).



Experience: Minimum of 2 years’ experience in outbound sales in the US market. Proven track record in US calling or calls handling.

Age Limit: Up-to 35 years

Skills and Competencies: ➢ EXCELLENT verbal and written communication skills. ➢ Strong sales and negotiation skills. ➢ Ability to work with pre-arranged scripts and adapt as needed. ➢ Proficiency in using dialer systems and manual call processes.

Personal Attributes: ➢ Highly motivated and target-driven. ➢ Ability to work independently and as part of a team. ➢ Versatile and adaptable to working in a 24/7, 365-day work module.

Work Schedule: ➢ Fixed work schedule aligned with US EST working hours. ➢ Shift timing: 7:00 PM IST to 4:30 AM IST (subject to Daylight Saving changes).

➢ Willingness to work weekends when required. Benefits: ➢ Competitive salary and performance-based incentives. ➢ Both sides cab from company’s side ➢ Meal Allowance ➢ Opportunities for professional development and career growth. ➢ A supportive and collaborative work environment. ➢ Annual increment and appraisal policies.

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Pay: ₹20,000.00 - ₹45,000.00 per month

Work Location: In person

📌 International Sales Agent-Gurugram
🏢 Sharda consulting
📍 Gurugram